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Accepted Solutions. BertnTX Constellation. This-is-me Comet. Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. Once it boots up try to open or send a picture message and see if the phone will work correctly.
Sometimes a second level reset or soft reset can resolve this issue as well. If your phone allows you to remove the battery than, with the phone powered on, remove the battery from the unit. Count to 10 just like before, and then reinsert the battery into the phone, and power it back on. Make sure that the phone is not plugged into a charger when removing the battery or the phone will still have access to a power source and this reset might not work. Sometimes when Android smartphones have too many messages saved on them they can get a little clogged up and have problems sending and receiving both regular text messages and multimedia messages.
If your messages have started to pile up on the device then go through the saved message threads and do some cleaning. Data and Information can add up over time so try and stay on top of your saved messages.
Sometimes Android phones have problems and need to be wiped clean. Android makes it very easy and is very user friendly when backing up your information before doing the restore. I recommend a periodic backup of your phone anyways. What should you do to fix MMS messages not downloading? Follow the solutions mentioned in this post given by MiniTool Solution. MMS, short for Multimedia Messaging Service, is a feature that allows sharing multimedia files including photos, videos, and audio over a network.
At present, most users have switched to other messaging applications, for example, Telegram, Facebook Messenger, WhatsApp, etc. But the fact is that there are still many persons using MMS. According to Android users, the only annoying issue when using MMS is the download problem. It may be caused by a slow Internet connection, a setting issue, interfering apps, corrupt cache, etc.
Fortunately, it can be solved easily. If you also encounter the issue, follow these solutions below to get rid of it. In many situations, a simple restart can be used to fix some issues.
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